You can email operations@levysystems.co.nz for support or call 0800 001 634.
When searching for the Organisation or Data Provider the field was found empty.e.g. Organisation, Nationwide Sawmills Limited
When searching for the Location the field was found empty.e.g. Location, Taupo
When searching for the Contact the field was found empty.e.g. Contact, Jane Smith
When searching for the Phone the field was found empty.e.g. Phone, 06 354-1234
When searching for the Period the field was either found empty or the period provided did not match the appropriate format.e.g. Period, MM-YYYY or Period, 08-2013 or Period, Jan-14
This period needs to match the calendar period for which data is being provided (in this case, Jan 2014)
The head section of the csv file must contain Organisation, Location, Contact, Phone, Email and Period.
The login credentials you are using have not been configured for the data provider you have supplied levy data for. Check that the Organisation you have provided is consistent with previous levy data files.
You will still need to upload a csv file for the month but it will need to be empty and have no levydata lines.For Example
When searching for the Month the field was either found empty or the month provided did not match the appropriate format.e.g. MM-YYYY, 08-2013 or Jan-14
The month cannot be later than the period supplied in the head section. This will more than likely be the same as the period above however there may be adjustments for prior periods.
The Commodity cannot be left blank.
The Commodity you have supplied does not match any of the accepted values. The Commodity supplied can be either LOG, CHIP, WASTE (for forest waste), BINWOOD or HOG
The Species cannot be left blank.
The Species you have supplied does not match any of the accepted values.The Species supplied can be either PRAD (Radiata Pine), PSMEN (Douglas Fir), EUC (Eucalyptus), CUPR (Cupressus), Uknown (Unable to be determined), Other (None of the above). We can translate from one Species too another ie. Pine to PRAD but you will have to get in contact with operations@levysystems.co.nz and let us know your requirements first.
The Unit of Measurement (UOM) cannot be left blank.
The Unit of Measurement (UOM) you have supplied does not match any of the accepted values. The UOM supplied can be either T (Green Tonnes),JAS , M3 (Cubic Metres), DT (Bone Dry Tonnnes). We can translate from one UOM too another ie. Tonnes to T but you will have to get in contact with operations@levysystems.co.nz and let us know your requirements first.
The Source you have supplied does not match any of the accepted values. The Source can be either FOREST, LOGYARD, PORT or MILL.
If an Owner code is not provided you must supply an Owner Name.
If an Owner code is not provided you must supply an Owner Name.
If an Owner code is not provided you must supply an Owner City.
If an Owner code is not provided you must supply an Owner Post Code.
There may be too few or too many fields in this line. There could also be commas used inside the levy data.
Levy Data was already found from you matching the Month, Commodity, Species, Amount, UOM and Source.
You have provided some of the Commodity Owners details but not all of the required fields. You need to supply an Owner Name,Address,City and PostCode.
The Owner code and Owner details (Name,Address,City and PostCode) were no supplied for this levy data.
The EOF line was not present in the csv file.
The EOF line count for e.g.(EOF, 6) did not match the amount of levy data lines found.